May 19th, 2021
Dear Customers, Partners and Colleagues:
This notification is to inform you that Sino Biological has transitioned all email accounts to a new email service provider. As a result, the primary domain name for all Sino Biological email addresses has been changed from “SinoBiological.com” to “SinoBiologicalUS.com”, while the user names remain the same. For example, . This is a permanent change which takes effect immediately.
The change was made in response to a technical issue with the original email provider, which occurred earlier this week. On the dates of May 17th and May 18th, the email server was inoperable and thus Sino Biological employees were not able to send or receive emails for roughly 48 hours. If you emailed a Sino Biological employee during this period of time, please resend your email to the new corresponding email address ending with “SinoBiologicalUS.com”. Note that in no way was our email database or content compromised by this technical issue, and your contact information and email content remain 100% secure and confidential.
Please also share this information and email domain name change to the attention of your colleagues who currently interact with Sino Biological employees via email. In addition, please update all Sino Biological contacts in your file, and use the new email addresses accordingly. We appreciate your business cooperation and apologize for the inconvenience this situation has caused.
Sino Biological US Inc.